Woo Community Participation Guide

We’re building the future of ecommerce together. Our community welcomes everyone, regardless of background, identity, or experience level. Whether you’re just starting out or have been with us for years, these guidelines help us maintain a productive and welcoming space for all.

Our Commitment

We welcome all community members regardless of age, body size and type, disability, ethnicity, gender identity and expression, level of experience, nationality, personal appearance, race, religion, or sexual identity and orientation.

This code of conduct outlines our expectations for participant behavior as well as the consequences for unacceptable behavior.

Core Behaviors

✅ Expected

• Share knowledge freely.
• Respect different viewpoints.
• Keep discussions constructive.
• Help others learn and grow.
• Show patience and empathy.
• Post questions in public channels.
• Accept constructive feedback.

❌ Unacceptable

• Harassment or hostile behavior.
• Discriminatory comments or jokes.
• Unsolicited direct messages.
• Sharing private information.
• Spam or excessive self-promotion.
• Sexualized language or unwanted advances.
• Trolling or derogatory comments.

Best Practices

1. Keep It Public
   • Use public channels for questions.
   • Share solutions where others can learn.
   • Only DM when explicitly invited.
2. Be Professional
   • Use clear, respectful language.
   • Stay on topic.
   • Include context in questions.
   • Use threads for detailed discussions.
3. Be Helpful
   • Search before asking.
   • Share what you’ve tried.
   • Point to existing resources.
   • Follow up when solved.

Scope

These guidelines apply across all WooCommerce community spaces:

• Community Slack.
• Posts and comments on developer.woocommerce.com.
• Official social media.
• WooCommerce events and meetups.
• All WooCommerce-affiliated platforms.

Moderation

Our community leaders:

• Clarify and uphold these standards.
• Take appropriate action on violations.
• Maintain confidentiality in reports.
• Lead by example.

Reporting Issues

If you witness guideline violations please message channel moderators. All reports are confidential. 

Consequences

Violations may result in:

1. Friendly reminder.
2. Formal warning.
3. Temporary suspension.
4. Permanent removal.

Remember

• Everyone starts somewhere.
• Questions are welcome.
• Share your successes.
• Help others succeed.
• Our differences make us stronger.
• We succeed when everyone can participate.