Skip to main content

WooCommerce Release Monitoring

After the release, the release lead should continue to monitor the following for any bugs directly related to the latest version. Monitoring should continue for 3 days after a major release and 1 day for a point release.

If there are questions whether a specific issue is critical enough to warrant a new point release, check the release decision matrix first; for genuine ties, start a discussion in the #woo-core-releases Slack channel.

WordPress.org Forums​

Check newly created threads on the WordPress.org Forums for any issues that appear to be caused by the latest update.

WooCommerce GitHub Repository Issues​

Watch the Newest Created Issues and verify that none are critical.

Extension Fatal-Error Alerts​

Every Woo-owned extension has a Grafana fatal-error alert on WP Cloud, backed by the internal Woo* Fatals on WP Cloud dashboard. Alerts post to the owning team's channel and to #woo-core-releases-notifications. Watch that channel during the monitoring window.

When an alert fires, open the linked dashboard panel to see how many sites are affected, then reply on the alert to ping the owning team - triage is theirs. If the fatal traces back to the release, treat it as a candidate critical issue (see below).

An old extension version can point to a compatibility issue, but it does not prove the release caused the fatal. Compare the affected WooCommerce and extension versions before calling it a non-regression.

Handling Critical Issues​

If monitoring uncovers a bug that cannot wait for the next scheduled release, plan a point release. The release decision matrix is the criteria set for that call: look up the finding's impact class and apply the modifiers from there. Checkout, data-loss, and site-down issues warrant a point release even when a workaround exists; below that floor, limited scope, low commonality, and a documented workaround can support a lower verdict, subject to the matrix's one-level modifier cap.

If the verdict is a point release, follow the Point Releases guide to create a tracking issue, prepare the fix, and ship the patch.

Use of your personal data

We and our partners process your personal data (such as browsing data, IP Addresses, cookie information, and other unique identifiers) based on your consent and/or our legitimate interest to optimize our website, marketing activities, and your user experience.